Each of our web hosting plans carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of signup, you will be given a full refund of the contract amount excluding setup fees (if any) and overages.

This policy does not apply to any additional services such as shopping carts, overages, additional disk space, additional pop accounts, etc.

All cancellations must be made . All other forms of notice will not constitute acceptance of any cancellation.

99.999% Uptime Guarantee

1st World Hosting provides guaranteed performance. If your website should ever fail to perform due to hardware or network failures within our control we will fix the problem and grant you a credit towards future service for the lost time. Our goal is ensure your satisfaction by delivering reliable service with unbeatable performance that is not plagued by congestion or oversaturation.

We offer quality service, strong hardware, and one of the best network infrastructures in the business backed up with this performance guarantee and 99.999% uptime guarantee.

Refund Policy for Renewals

Renewals of web hosting contracts will be refunded if we are notified within the first 7 days following renewal date. No refunds will be granted for notifications received after this date.